Microsoft's own instructions say you cannot add attachments, only include links. That one sentence is why the payroll clerk opens the messages in the Outbox one by one, on the last working day of the month. SoftOrbits Mail Merge for Outlook fixes that. It reads the spreadsheet you already keep, puts a merge field wherever a name or a number belongs, picks up a personal file for each row, and sends the letters from your own mailbox. No Word step in the middle, and no chain of three applications that all have to be the right version.