Sony cameras save your shots as ARW raw files, and the stock Windows Photos app usually shows nothing but a grey thumbnail. You need the Microsoft Raw Image Extension just to preview them, and even then there is no button to export a JPG. ARW to JPG Converter runs on your own PC, reads the .arw, .sr2 and .srf files straight off the card, and writes clean JPGs you can email or upload right away. Point it at one photo or a folder full of them.